PRIVACY POLICY

Introduction

This Privacy Policy outlines how we collect, use, store, protect, and manage the personal information of all users and customers who visit our website and purchase our dietary supplements and sports fitness nutrition products. We attach great importance to the privacy protection of every global customer. This policy is formulated to standardize our information processing procedures, fully protect users’ personal privacy rights and legitimate interests, and ensure that all personal data is processed in a safe, legal, transparent and responsible manner during your browsing, registration, consultation and shopping process on our official website.
By accessing this website, browsing product information, submitting personal information, and completing product purchases, you fully acknowledge and agree to the terms stipulated in this Privacy Policy. This policy applies to all services, functions and transaction behaviors provided by our official website.

Information We Collect

In order to provide you with accurate, efficient and complete product sales, logistics distribution and after-sales service support, we will only collect necessary and legitimate user information during your use of our website services. The personal information we collect mainly includes basic order and service-related information actively submitted by users, without any illegal collection of sensitive private information.
The main types of collected information include your registered account information, contact information required for order delivery, shipping address, payment-related verification information, order transaction records, product browsing records, and customer service consultation records. All collected information is limited to the scope required for normal website operation, order execution and customer service docking, and we will not collect any irrelevant private information without user authorization.

Purpose of Information Usage

All user personal information we collect will only be used for standardized service operation and transaction guarantee purposes, and will never be used for unauthorized commercial promotion, illegal sharing or other improper purposes. Specifically, your information will be applied to the following service scenarios: processing user account registration and identity verification, completing order confirmation, product delivery and logistics tracking, realizing normal payment settlement and transaction record retention, providing professional customer service reply and after-sales problem handling, conducting product and service optimization analysis, and pushing effective product update and service notification information.
We will strictly limit the usage scope of user data. All information usage behaviors are based on user authorization and service needs, aiming to optimize your shopping experience of dietary supplements and fitness nutrition products, ensure the smooth completion of every order transaction, and provide timely and effective pre-sales consultation and after-sales protection services.

Information Storage and Protection

We adopt industry-standard technical security measures and standardized internal management mechanisms to protect your personal information and transaction data. We establish secure data storage systems to encrypt and protect user information, effectively prevent unauthorized access, disclosure, tampering, loss or leakage of personal data, and fully ensure the security and stability of user privacy data.
We will retain your personal information only within the necessary service cycle and legal retention period. When the information is no longer needed for service execution and legal compliance requirements, we will take standardized and safe ways to delete or anonymize the data. Our internal team has strict data management authority control, and only designated professional personnel who need to participate in order processing and service support can access user information, with complete operation records and supervision mechanisms.

Information Sharing and Disclosure

We firmly abide by the principle of user privacy protection and will never sell, rent or trade your personal information to any third-party commercial institutions without your explicit authorization. We will not actively disclose your private information to irrelevant third parties under any normal service scenarios.
In order to ensure the normal completion of order logistics distribution, payment settlement and after-sales services, your necessary service information may be moderately shared with trusted third-party service providers, including logistics and distribution institutions, official payment channels and technical service suppliers. All cooperative third parties have signed strict privacy confidentiality agreements with us, and they are only allowed to use your information to complete designated service work, without any right to use or disclose your information for other purposes. In addition, we may disclose user information in accordance with mandatory legal requirements and official regulatory procedures.

Cookie and Tracking Technology

Our website uses standard Cookie and similar tracking technologies to optimize user browsing experience and website operation effects. Cookies are small data files stored on your device when you visit our website, which can help us record your browsing preferences, page access habits and repeated visit records, so that we can optimize website page display, product recommendation and service functions, and improve the convenience and fluency of your subsequent visits and shopping.
You can freely adjust the Cookie permission settings through your browser settings according to your personal preferences. Disabling Cookies will not affect your basic browsing and product purchasing functions on our website, but may cause partial personalized service functions to be unavailable. We will not use Cookie technology to collect sensitive personal private information.

User Rights

All users have the right to inquire, view, correct and update their personal information stored on our website. You can modify your account information, shipping address and contact details independently through your personal account page. For questions about your personal data storage, usage records and privacy-related rights, you can contact our official customer service team through the channel on the Contact Us page at any time, and we will respond and handle your legitimate demands in a timely manner.
You have the right to withdraw your authorization for our collection and use of your personal information at any time. After you withdraw the authorization, we will stop the corresponding information collection and usage behaviors in a timely manner, while ensuring the normal completion of unfinished order transactions and after-sales services in accordance with policy regulations.

Policy Updates

We reserve the right to update and optimize this Privacy Policy irregularly according to website operation adjustments, service upgrade iterations and industry standard changes. When the policy content is updated, we will publish the latest revised version on the official website page, and the updated policy will take effect immediately after publication. We recommend that users regularly check this page to keep abreast of the latest privacy protection rules. Your continued use of our website services after the policy update is deemed as your recognition and acceptance of the latest policy terms.

Contact Us

If you have any questions, doubts, suggestions or complaints about this Privacy Policy, personal information protection and data processing behaviors, please contact our official customer service team through all effective channels displayed on our Contact Us page. Our professional team will provide you with formal, detailed and timely replies and solutions.